Shipping
At Vinyl Vibes Design Co., our commitment is to deliver exceptional service and quality to every customer. We kindly ask for your patience as we prepare your custom orders, aiming for a shipping timeline of 7 business days from the order date, excluding weekends and public holidays. Your unique creations are dispatched via USPS (US Postal Service), Monday through Friday, holidays excluded. Upon shipment, you’ll receive a tracking number by email to monitor your package's journey.
For domestic (USA) deliveries, anticipate your items arriving within 7-10 business days post-shipment. Should your purchase be made via e-check through PayPal, we’ll ship your order once the payment has successfully processed.
If a tracking number hasn't been received within 10 business days, please check your junk/spam email folder. Should it remain unfound, do not hesitate to contact us for assistance. We’re here to help with any queries or concerns you might have.
Post-dispatch, any shipment inquiries or issues should be directed to the U.S. Postal Service, who now oversees the delivery of your order. For support, visit usps.com or dial (800)275-8777.
In instances where your order is marked "DELIVERED" but hasn't arrived, we recommend contacting your local post office directly for resolution, as they are best equipped to address delivery discrepancies, including damages, theft, or misdeliveries.
We pride ourselves on the uniqueness of our products, made-to-order just for you. Variations, such as in bleach patterns, add to the distinctiveness of each item. If you're not completely satisfied with your purchase, please reach out to us. We’re dedicated to ensuring your full satisfaction.
For a seamless experience, please select 'Shipping' as the delivery method when placing orders. We value your cooperation and eagerly anticipate the opportunity to delight you with our custom creations.